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Shipping Info

All orders are usually shipped on the same day you place your order or the next business day.  Our standard shipping method is UPS Ground or USPS with delivery Monday-Friday.  Premium Shipping (1 Day, 2 Day, USPS Express) is offered as an option when ordering with delivery within 1-2 days. Be aware that UPS Next Day Air sent on Friday will be delivered on Monday, UPS 2nd Day Air sent on Thursday will also be delivered on Monday; please plan accordingly. We will do our best to ship expedited orders the same day they are placed but they may not be processed until the next business day. UPS/USPS holiday restrictions apply. Also be aware that products shipped on ice will not be sent over the weekend.

If you need faster service or have a preferred method of shipping such as UPS vs. USPS, please send us an email and we will be happy to apply whatever shipping method you would like.  Or you can simply fill in any special instructions when you place your order in the Comments section of the order form. Please be aware that UPS does not ship to PO boxes.

Ground Shipping means UPS or USPS, at our discretion. If you are aware that one or the other does not deliver to your address, it is your responsibility to notify us so that we can select the right carrier. You will be responsible for all additional shipping costs if a re-delivery is required.

Most orders weighing over 3 lbs. and cases of fluids are shipped by UPS ground.  Express Delivery is by UPS Next Day Air and arrives in 1-2 business days Monday through Friday.

Discount shipping rate
Regular shipping charge
Orders over $100
$7.65 UPS Ground or USPS (under 3 lbs)
UPS Ground Rates (over 3 lbs)
FREE!    (Standard Ground, under 6 lbs*)
Vaccines Sent on ice by UPS Next Day Air ($29.95) or 2nd Day Air ($17.95).
Express Delivery (UPS Next Day Air) $29.95
Heavier packages will be price quoted on shipping costs.
UPS 2nd Day Air $17.95
Heavier packages will be price quoted on shipping costs..
Hawaii, Alaska Orders will be charged the actual shipping cost of Priority or First Class Mail plus Shipping/Handling fee.

*Orders exceeding $100 and weighing less than 6 lbs will be shipped free.
  • Vaccines/Refrigerated items do not qualify for free shipping.
  • Vaccines/Refrigerated items are temperature sensitive and must ship Next Day or Second Day Air.
  • Vaccines/Refrigerated items are shipped only when the scheduled date of arrival falls on a weekday.
  • Orders are not shipped Saturday or Sunday.
  • Orders exceeding $150.00 may require a signature for delivery.


International Orders
We are able to fulfill orders only within United States and APO addresses at this time.


 
Welcome to PetsTruly.com, online discount seller of animal health care products and supplies for dogs, cats, birds, ferrets, horses, and cattle at wholesale prices and boutique service.

Visit our new Human Health Supplements section where you can find Dietary Supplements, Insulin Syringes and Needles, Joint Health Supplements, and other non-prescription Human Health Products.

Free Ground shipping for Continental US (excl. AK, HI) on orders over $100 and under 6 lbs*.
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We accept all major credit cards and Paypal:
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PetsTruly.com - pet health supplies for dogs, cats, birds and horses