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| Recent Store Reviews (last 5 months):Find a full list of Merchant Reviews here at Yahoo Shopping Directory
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Order: Dec 13, Denise Shipley
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Fast and as promised. A A
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Order: Dec 05, Sheri Gilson
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Excellent quality, no problems ordering or receiving shipment.
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Order: Dec 03, Judy Martinetti
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Brenda is wonderful!
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Order: Nov 25, william wilson
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Petstruly perfomed just as they advertised they would and it was a nice surprise. I would recommend them to others
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Order: Nov 15, Dean Clark
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Notes: quick and simple. The two most important words when dealing with any online transaction! Thanks
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Order: Nov 10, Patrick Maroney
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I've had four purchases from Pet's Truly. Never a problem. It products just show up a few days later. The price was the factor for the first purchase - but ease of use of the website keeps me going back. Great company.
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Order: Nov 3, Susan Jaslovsky
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I love Petstruly! Finally found a website that carries what I need for my dogs!
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Order: Nov 2, Alan Burns
Rating:Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: A great company to work with
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Order: Oct 26, Rodger Nienhuis
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Always extremely quick shipping and reasonable prices.
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Order: Oct 21, Michael Godwin
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Very satisfied with Petstruly. The I.D. Tag is everything we ask for and of good quality. We will by back. Thanks
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Order: Oct 13, Ann Dunn
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Order was shipped quick and packaged well
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Order: Sep 27, john pierno
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Everything went as hoped for in purchasing online.......Great item and service....
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Order: Sep 16, Bruce a mcintosh
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: GREAT PRODUCTS AT GREAT PRICES . YOU CAN TRY TO FIND CHEAPER BUT IT WILL BE HARD TO
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Order: Sep 10, Dorothy Andrews
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Great price and my item arrived super quickly!
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Order: August 26, Terry Cowan
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I really like the personal service that the employees consistently show when dealing with them! Their attention to detail is unusal in this day and age. I can heartily recommend them.
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Order: August 24, Thomas Rudolph
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: petstruly.com is the best online merchant I have ever dealt with. They are 100% reliable, have the best employees who are dedicated to excellent customer service, ship promptly, and are a pleasure to do business with. I rely upon them and recommend them without hesitation! - Thomas, Pennsylvania
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Order: Richard Nolan Jr.
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Pets Truly make ordering very easy....site is easy to navigate to find exactly what you need.
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Order: russell harrison
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Notes: fast delivery and merchandise is exactly what is shown on the site. good experience overall.
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Order: Janice Montgomery
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I have never had a bad purchasing experience from this merchant. They are truly for pets and their owners welfare.
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Order: Sally Dahl
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: AWESOME MERCHANT!!! Great price and shipped immediately! I would definitely recommend!
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Order: Jean Stanley
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: This was a very user friendly site. We received the product within days which was awesome. Loved doing business with you!
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Order: dwight ernst
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Excellent easy to navigate website even without a computer as I used a "Webtv2 Internet Player"(my computer is out for service) device that crashes allot because of it's limitations(IE6). The payment options, shipping, and timely delivery were 4 stars. I would definitely order from them again. Rich.
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Order: Eli Brown
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I finally found one company that has all the supplies I buy for my 2 cats. Prices are fair and delivery time is EXCELLENT>
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Order: Claire Kennedy
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: OK
Notes: This was very easy. Order product, is shipped promptly with no problems. You ask for product, pay for it, it's shipped. It's simple and what you would want.
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Order: Flora France Knable
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Friendly helpful staff,products my cats need are available and most important: Orders are processed and arrive QUICKLY.
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Order: Bryan Shelton
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I have ordered many times and the whole experience is very pleasant and no problems at all. Delivery is exceptionaly speedy.
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Order: Peter Dolan
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: This is the third time I've ordered from PetsTruly.com and my opinion is that while I had no problems with anything the first time I ordered from them, I think their overall performance improved which I didn't think a corporation would do in this day and age. I was looking for a specific product I had ordered from them before, found one that better suit my need on their website, and their normal delivery was really fast. I'm very happy with them and have referred others to them as well.
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Order: jack wood jr
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: petstruly is safe and a great choice for all your best friends needs...fast ship... reliable...using them for years..
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Order: Carmen Jaurequi
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Excellent service! Items were received in good condition and it was a very fast delivery. I was very satisfied with their service.
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Order: Bryan Matt
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Notes: The product is 30% less than buying from my veterinarian. It is the same product, in the same bottle, and is delivered as promised. I am very satisfied.
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Order: Jeanne Alexnder
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: It was a pleasure doing business with Petstruly. The explanations under the products are very helpful and the merchandise arrived within only 4 days. Thank you for making my shopping experience stressfree. I will definitely shop here again. Thank you.
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Order: Eileen Perkins
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I am not terribly computer literate. It was nice they had an 800 phone number and a willing and knowledgeable person to answer my questions. I then used the internet to place my order. The product arrived very quickly, sooner than I expected and was packaged such that the glass bottles were secure. I am impressed with both their customer service with the people and with their shipping department as well. Their web-site is accurate and easy to use.
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Order: Gayle Harlow
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: My husband & I each placed an order for the same thing, and the company called us to verify, and very nicely cancelled one of the orders for us. I was very impressed.
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Order: Patricia Kaiserman
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: This is my second purchase from this vendor. The pricing is lower than any other site and the product arrived much faster than anticipated.
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Order: P. Kimberlie Wollan
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Even though the woman in customer service was struggling with a nasty cold she was very pleasant, cheerful, and helpful. PetsTruly is the ONLY place to go for pet supplies!
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Order: Robert Stone
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I have ordered from this company for several years and I remain very satisfised. Prices and speed of service are excellent.
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Order: Neal Malow
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I've ordered from P T for about 5 years. They are one of the best mail order companies I have ever ordered from. Never had a problem -- goods always ship w/i 24 hours. I have recommended them to friends & family!
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Order: CHRIS WARING
Rating: Excellent
Comments: Price Rating: Not Rated
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Notes: I don't have a thing to say. Order processed on time, and arrived in a timely manner as-advertised, and as-expected. I've never needed customer service, and the price was in-line with other vendors.
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Order: Karla Moxley
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: worked just great - had paid double this price for a single container just to make sure it worked as they said. This is a different brand but the price is HALF :) i'm very pleased. thank you
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Order: Laureen Scibelli
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: At one point I had someone call me at home to see if I wanted to save money by ordering 2-3 months, which I thought was fantastic customer service. All in all I have had great experience dealing with Petstruly... thanks
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Order: Carol Foster
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I was very pleased with Pets Truly, and I ordered a substituted of Lax'aire, and when they receive it, they are going to email me so I may order it for my cat. Thank you, and God Bless you, Carol Foster
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Order: Patti Maroney
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: So glad I discovered Petstruly.com about a year ago. I purchase Denamarin from you regularly for my Yorkshire Terrier. Your prices are so much more affordable than the ridiculous price my Vet was charging! Your service is excellent and I get my purchase very quickly. Keep up the great service, I am a loyal customer!
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Order: Paulette Claus
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I've never had any trouble using PetsTruly.com. My orders arrive on time and are accurate. I had to return two items and they made it very easy to do and refunded my money promptly. Customer Service was friendly and helpful. I truly trust Pets Truly.
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Order: Robert Stone
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I've ordered from this store for several years. This order was placed on a Sunday afternoon, the ordered shipped the next day and received by Wednesday using standard shipping. This service is their standard, typical service. Most important, I got what I ordered without the items having to come from overseas with foreign writing on the boxes. We've been there and done that with other companies with those orders taking a month to get here. I have never ordered anything for my bichons that I could wait a month to get the items.
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Order: kathleen starks
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: MY PET HAS LIVER DISEASE, AND BEING ABLE TO GET ALL SHE NEEDS IN ONE PLACE AT A LOW PLACE WAS GREAT. I WILL SHOP THERE AGAIN AND WILL TELL ALL MY FRIENDS ABOUT L"PETS TRULY".
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Order: Karin Bosela
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Petstruly has a user friendly website and promptly updates you about your order status. The delivery was fast and accurate. I will definitely order from then again.
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Order: Janet Vincent
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: This has proven to be a nice alternative for buying at the vet which is convenient but considerably more expensive. Website is easy to place order and product arrives in short time. Very pleased with online ordering. Janet Houston, TX
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Order: Stephanie Findley
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: petstruly is an excellent source for purchasing any of your animals/pets needs. I always enjoy shopping and seeing the huge inventory of products available. I used to pay twice the price for what I need, when I went through my vets office! In fact that was what made me go online and search another source. petstruly was recommended by a friend so I tried them. I have never been disappointed and in fact astonished by the price and speed in which the merchandise arrived - because I live in Hawaii! The main reason I remain a loyal customer with petstruly.com is TRUST. That word alone covers a large area of priorities for me, when it comes to caring for my pet. Thank you petstruly.com, Stephanie Findley
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Order: mary revell
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: A really nice lady called me back to double check my address. I had just moved and gave my new address with old zip code. THis would have delayed the much needed skunk removal spray. Product is the best we have found... But the vets' office didnt have any left. We searched "on line", and found the same product but with a much better price on line. Thanks
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Order: Rebecca Jacobs
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I've been buying Denamarin from Petstruly for my Queensland Heeler that has Chronic Active Hepatitis (CAH) for nearly 3 years now. I do take the time to check the internet for pricing and their prices are consistently lower than other sites and many times lower than at the vet's office. Their shipping is always super fast...other on-line stores could learn from Petstruly. One really great store...
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Order: Diane Yeisley
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I have ordered from this company numerous times and have never had a problem. My orders are received in a very timely manor and are always in good condition. Their pricing is quite competitive.
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Order: Robert Stone
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I have been ordering from Petstruly every 90 days for over a year for my bichons. With 5 bichons, price makes a difference. I have continued to get excellent prices with quick service. This is their standard. You get what you order and it doesn't come from any overseas countries that other companies do on a regular basis.
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Order: Patricia Kaiserman
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Great service and best price. Arrived earlier than anticipated. Will be ordering from them again as this was a 100% positive result.
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Order: Richard Kress
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I was pleased with the choice of products as well as the price of the products. The products were available, shipped and arrived within 4 days of the order. I will be a repeat customer.
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Order: Loretta Soracco
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: They were very helpful in helping me find the medicine I was looking for and helped me order at the same time. Received in a very short time. Will do all my business with them.
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Order: Barbara Ankrim
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Very good company to deal with for my Pets needs. Very efficient, fast service and good price. Everything that comes to me for my Pet is always fresh, well sealed, and I am sure of its quality. I will continue to get my meds from PetsTruly.
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Order: Betsy Carmona
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Great price & service! Everything was wrapped / packaged very tightly, so no leakage. Definitely will buy from them again and I have pass the word around to my other dog friends about them.
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Order: Karen Hiller
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Notes: Easy to order, cam much quicker than I expected, they surprised me with how good they are - will be using them again for sure.
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Order: rosemary Swartz
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Petstruly is my supplier of Dasaquin MSN which I believe is helping my beagles, both who have suffered from ACL injuries. Petstruly has the most competitive price, and the delivery always comes so quickly.
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Order: Catherine Rotolo
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I am please to do business with this company. My Order was received and sent promptly and I will definitely use them again. Thanks
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Order: Judy Bell
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:My order was shipped and received very quickly. I have ordered twice from petstruly.com, and will be a long time customer. My dog has bad skin allergies and I am constantly looking for products that will help reduce his sensitivity. My goal is to eliminate it completely. I started using allerderm spot on and am seeing a huge improvement in his out breaks. The sores and dry skin are disappearing. I hope I have found the product to give him total relief. I am very glad I found this merchant.
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Order: Sheila Cain-Coghill
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: The medicine I needed for my dog took minutes to
Order and arrived faster than I was expecting. The site was very easy to navigate and the price was half of what I had previously paid at the local PetSmart. I will certainly purchase all of my dog's needs from petstruly.com in the future and have already recommended them to family and friends.
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Order: Neal Malow
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: OK
Customer Service Rating: Excellent
Notes:I have ordered dog items from Pets Truly for about 3 years -- and have had excellent service on every order. This company is wonderful to
Order from -- and their prices are great !
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Order: Meagan Cross
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:I have ordered from this site several times and the price is always less than my vet. I love that they let you use PayPal so you dont have to give anyone your credit card information and the shipping is very fast.
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Order: Mildred Griggs
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: The only problem that I have with petstruly.com is that there is no history of my orders. This would be helpful in placing orders. Aside from that, they are excellent to ship, deliver and the customer service is fantastic. Many other companies could take lessons from petstruly.com customer service. It is great!!!!! I will order from them as long as they stay like they are with reasonable prices, delivery and customer service and as long as I have my pet!!!
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Order: Feb 4, Millard English
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I ordered through the internet and ordering was very easy. The product I ordered is the lowest in the U.S. and I have recommended your company and product, Vetericyn VF, very often on the Spinal Cord Forum on which I frequently post. Keep up the good pricing. P.S. I would like to see a lower shipping price. Millard
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Order: Robert Riley
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I had a good purchasing experience with petstruly.com. In this case, I ordered Fish Oil tabs for our Maltese dog, who was suffering from winter dry skin. Our vet recommended these tabs, and so I shopped around the Internet and found the brand she (the vet) recommended there. The price was excellent, and the shipping timely. Thank you for good service! Happy New Year to your whole team. Peace TO and THROUGH you all!
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Order: Mike Wertz
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: An outstanding product and a real "godsend" for me. I've four cats all foundlings and all of rather advanced years; including me. The oldest has chronic renal failure and as such must be administered Lactated Ringer's solution daily. With no one to help this could be an especially painful experience for her because, naturally, she struggles. The Cat Sack restrains her and allows me to use both hands while inserting the needle. I found the price more than reasonable for the service it provides.
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Order: Donna Fitzpatrick
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I am very pleased with the service from this company. Even though I ordered close to Christmas, the item arrived in time for gift-giving. I appreciated that the company included shipment tracking with their communications. I'd definitely order from Pets Truly again.
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Order: Victoria Todd
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: My elderly cat (17 years) was beginning to show compromised kidney function on blood test. The vet recommended I try Azodyl, which is the only medication I have ever known of for kidney problems (in the ~50 years that I have had cats). He's a big boy so he gets 3 capsules per day. Fortunately, he's easy to pill. The next blood test showed that his kidney values were back in the normal range and he's still going strong! I have other cats for whom I have variable difficulty pilling. I wish PetsTruly would manufacture a smaller version of the Azodyl capsules!! I tell my friends with aging cats about your product.
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Order: Rickie Armitage
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: WOW! Finally a place that can delivery what they promise... GOOD SERVICE! I was IMPRESSED with the speed of services and the super courteous customer service! I was called by phone to inform me that an item I had ordered was back ordered and they asked me what I would like to do! (unlike ANOTHER well known large company I had dealt with before which held my money for 5 months on a back order! YIKES!)so I split the order and within days I had my other products which I had ordered in my hands! EXCELLENT SERVICE! EXCELLENT PRODUCTS! I WILL SHOP HERE AGAIN AND give them The highest ratings in all areas!!! I am so glad I found them!!!
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Order: Robert Stone
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: The best company I have ever purchased pet supplies from for my 5 bichons. With that many, it is always important to save money in any economy. I have recommended this company to all my pet friends and that they would never need another company to order their pet supplies from unless Petstruly doesn't carry a particular item that they need.
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Order: China Lanier
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: WOW ... I didn't know there were still company's out there that say what they'd do and do what they say! That is exactly what Petstruly.com did. This was a rather small order to just find out how they are ... I can tell you now, I will definitely be back to buy/order from them again!! Well done Petstruly!
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Order: Barbara Ankrim
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:Very satisfied with the service from Petstruly. I will order from them as long as I need to. Very nice to communicate with and good delivery service - I received the products within a few days of the order. Thank you PetsTruly. Barbara
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Order: Diane Begeny
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:I was very pleased with Pets Truly service. The representative was very nice and I recieved my shipment sooner than I had thought. The pricing was good and hopefully the product will help my pet because I will definitely reorder from pets truly. Thanks Again
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Order: Brenda Barnett
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: I have placed several orders with Petstruly and have had excellent service. My order is always correct and usually ships in just a few days. I would recommend them to anyone looking for pet supplies. They seem to have many items that can't be found anywhere else.
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Order: Stephanie Findley
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Notes: Petstruly is a terrific company that I depend on greatly for my cats needs. Prices of merchandise are fair and I feel relieved omitting the 'middle man'. The reason I rated '
Ease Of Purchase' a #4 is simply because I placed my order but apparently some sort of glitch must have occured and I did not receive any confirmation. I waited for 2 days but became worried that the order had not been placed. I went back to double check but I could not find the product again! It wasn't on the main page for the item I needed nor was it listed by the company. It turned out to be difficult which was frustrating. I was able to place the order again simply because I had copied my first final order on my computer. It went right through and was delivered in record time! I will always be a faithful customer of petstruly!
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Order: Mildred Griggs
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Notes: I am most impressed with PetTruly.com. The customer service is most outstanding!!!!!!!!! I had some problems because I couldn't log in to my account but could order anyway. I only wish the programmer could have moved my purchases to my account after the problem was resoloved with the login. Delivery is great. As a senior citizen I would like to see shipping lower but I am not complaining as the orders are shipped really fast. Great company, great service and I would recommend to anyone PetTruly.com
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Order: Robert Stone
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:Excellent vendor, great prices and quick service. I have 5 bichons, four being rescues. I'm always looking for ways to save money on things they need and I have found the company that I have been looking for to do this.
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Order: Neal Malow
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:This is my third order from Pets Truly -- and each order was filled and shipped within 24 hours. They also have the best prices on the products I order. I would recommend them to all !!
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Order: Cynthia Bowman
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes:I have always ordered from big pet companies but in this economy have tried to help the smaller companies. This company is EXCELLENT! You will not be disappointed. Fair prices, fast delivery, friendly
Customer Service! You will be thrilled with petstruly.com. I think I have found a new source for my pet supplies and will not need to go anywhere else.
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Order: Laney Crampton
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: My monthly contact with your customer service rep has been wonderful. She has always served me well, and I will continue to order my dog's medicine from PetsTruly. Laney
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Order: Diane Bennett
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: The purchase went well. The ice packs were melted but still a bit cool by arrival. This means they did their job in the heat. this not my first time buying Azodyl. From what Vetoquinol site says you have window of time with the potency after it is room temp. Do your homework. If you do you will not automatically think it is wasted if the pack is melted. It is worth paying e tra fast delivery if this risk bothers you. I did the regular delivery USPS. Use wisdom.
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Order: Suzanne Rumsey
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Quicker than expected because they shipped from the east coast rather than the west. Also recommended a generic version of a hard to find product and I appreciated that. Nice quick service, no complaints at all.
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Order: Delmar Thompson
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Notes: Extremely fast in filling and shipping the order. The product usually arrive 3 days or less when I order onlin. Best online store I have ever used. I also like that they take Paypal, I don't like giving my credit card number out any more than I have to.
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